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Free LPQ Practice Questions

10 free, exam-style Loss Prevention Qualified (LPQ) practice questions with answers and explanations. No signup required. Work through them below, then take the full free LPQ practice test to study every exam domain.

These 10 free LPQ questions are organized by exam domain, so you can see how each part of the Loss Prevention Qualified blueprint is tested. Reveal the answer and explanation under each question.

Domain 1: The Retail Environment

Question 1

An LP associate observes a customer select a jacket, place it inside a shopping bag, and move toward the exit. The associate briefly loses sight of the customer behind a promotional display for approximately 20 seconds. The customer then passes the last point of sale without paying. The LP associate should:

  1. Apprehend the customer outside the store before they reach their vehicle
  2. Stop the customer and ask to check the contents of the bag
  3. Allow the customer to leave and document the incident
  4. Contact law enforcement to make the stop on your behalf
Show answer & explanation

Correct answer: C - Allow the customer to leave and document the incident

Question 2

A store's book inventory at cost is $620,000. After a physical inventory count, the actual inventory at cost is $601,400. What is the store's shrinkage percentage?

  1. 2.7%
  2. 3.0%
  3. 3.1%
  4. 3.4%
Show answer & explanation

Correct answer: B - 3.0%

Question 3

While working in the stockroom, an associate discovers an unmarked chemical container that was left by a vendor. According to GHS and OSHA requirements, the associate's FIRST action should be to:

  1. Open the container to attempt to identify the contents
  2. Move the container to the hazardous materials storage area
  3. Notify management and avoid handling the container
  4. Consult the Safety Data Sheet binder for the product
Show answer & explanation

Correct answer: C - Notify management and avoid handling the container

Domain 2: Becoming a Successful Business Person

Question 4

After apprehending a shoplifter, an LP associate tells several store employees, "I caught that guy stealing - he's probably done it before too." If the shoplifter is later found not guilty, the LP associate's statement could constitute:

  1. Slander, because the statements were spoken to others
  2. Libel, because the accusation was made publicly and caused harm
  3. A conflict of interest that compromises the investigation
  4. A violation of the shopkeeper's privilege statute
Show answer & explanation

Correct answer: A - Slander, because the statements were spoken to others

Question 5

A district LP manager tells a store-level LP associate, "Your next performance review will go very favorably if we start spending time together outside of work." This statement is BEST classified as:

  1. Hostile work environment harassment
  2. A conflict of interest requiring disclosure
  3. Quid pro quo harassment
  4. Inappropriate but not legally actionable
Show answer & explanation

Correct answer: C - Quid pro quo harassment

Question 6

An LP manager and a store operations manager disagree on fitting room procedures. Both have valid operational concerns, the issue significantly impacts shrinkage, and their ongoing working relationship is important. Which conflict resolution style is MOST appropriate?

  1. Compromise, to reach a quick middle-ground solution both can accept
  2. Competition, because shrinkage reduction must take priority
  3. Accommodation, to preserve the working relationship
  4. Collaboration, to find a solution addressing both concerns
Show answer & explanation

Correct answer: D - Collaboration, to find a solution addressing both concerns

Domain 3: Loss Prevention Basics and Tools

Question 7

During a lawful apprehension, a shoplifter pulls away and attempts to flee. The LP associate grabs the shoplifter's arm to prevent escape. The shoplifter then stops resisting. The LP associate should NEXT:

  1. Apply handcuffs to prevent further escape attempts
  2. Release the physical hold and calmly escort the individual
  3. Increase the hold to maintain full physical control
  4. Immediately release the shoplifter and call law enforcement
Show answer & explanation

Correct answer: B - Release the physical hold and calmly escort the individual

Question 8

Exception-based reporting reveals that a cashier has processed 43 post-void transactions in two weeks - significantly above the store average of 6. Several voids are for high-value electronics. What is the MOST appropriate NEXT step?

  1. Immediately interview the cashier using the factual approach with HR present
  2. Terminate the cashier based on the exception data alone
  3. Review CCTV footage corresponding to the flagged transactions
  4. Transfer the cashier to a non-register position pending review
Show answer & explanation

Correct answer: C - Review CCTV footage corresponding to the flagged transactions

Question 9

An LP investigator has strong evidence linking an associate to register theft and is preparing to conduct an accusatory interview. Which interview technique relies on building rapport and obtaining voluntary admissions without direct accusations?

  1. The factual approach, presenting evidence logically
  2. The emotional approach, appealing to consequences
  3. The specific issue approach, referencing the exact transaction
  4. The Wicklander-Zulawski method
Show answer & explanation

Correct answer: D - The Wicklander-Zulawski method

Question 10

An LP associate is subpoenaed to testify in a criminal shoplifting trial. During cross-examination, the defense attorney asks a question the associate does not know the answer to. The associate should:

  1. Provide the most logical answer based on experience
  2. Ask the attorney to rephrase the question
  3. State that they do not know or do not recall
  4. Refer the attorney to the written incident report
Show answer & explanation

Correct answer: C - State that they do not know or do not recall

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